Canon Printer Offline Error

Canon printers are widely known for their reliability and quality, but like any other electronic device, they are not immune to technical issues. One common problem that Canon printer users may encounter is the printer showing an offline status. This issue can arise for various reasons, including connectivity problems, outdated printer drivers, or incorrect printer settings.

The Canon printer offline error is a common issue users may experience when attempting to print documents. This error signifies a communication problem between the printer and the computer or network, preventing the printer from processing print commands. This blog post guide will discuss the Canon Printer’s offline error, why it occurs, and how to identify if your Canon printer is offline.

Why My Canon Printer is Offline?

A Canon printer saying offline means that the printer cannot receive or process print commands from the computer or network. This issue can occur due to several factors, including:

• Connectivity issues: A weak or unstable connection between the printer and the computer or network can cause the Canon printer offline error. This can happen with both wired (USB) and wireless connections.
• Outdated or corrupted printer drivers: Printer drivers facilitate communication between the computer and the printer. If the drivers are outdated or corrupted, the printer may not be able to communicate with the computer, resulting in the Canon printer saying offline.
• Incorrect printer settings: In some cases, the Canon printer may be set as offline in the computer’s settings, causing it to appear offline even when it is connected and powered on.

To determine if your Canon printer is offline, first, ensure that the printer is turned on and connected to the computer or network. Then, check the printer’s status on your computer by navigating to the ‘Devices and Printers’ or ‘Printers & Scanners’ section in the control panel or system preferences. If the printer displays an offline status, you can troubleshoot the issue. Understanding why Canon printer is offline and identifying if it is genuinely offline are crucial steps in resolving the Canon printer offline error.

How to Fix Canon Printer Offline Error:

If you are experiencing the Canon printer offline error, there are multiple-step guides you can take to fix the issue and get your printer back online. In this section, we will discuss several methods to fix the Canon printer shows offline, the Canon printer says offline, and the Canon printer showing offline errors.

• Check the connection:

1. 1. For wired connections, ensure the USB cable is tightly plugged into the printer and the computer. If the issue continues, try using a different USB cable.
   2. For wireless connections, ensure the printer is linked to your computer’s Wi-Fi network. You can verify this by printing a network configuration page from your printer’s control panel.

• Set the Canon printer as the default printer:

1. 1. Go to the ‘Devices & Printers section in the Control Panel on Windows.
   2. On Mac, navigate to ‘System Preferences’ and select ‘Printers & Scanners.’
   3. Locate your Canon printer, right-click (Windows) or click (Mac) on it, and choose the ‘Set as Default Printer’ or ‘Use Printer Online’ option.

• Restart the printer and computer:

1. 1. Please turn off your Canon printer and unplug it from the power source for a few minutes.
   2. Restart your computer.
   3. Plug the Canon printer back in and turn it on.

• Update or reinstall printer drivers:

1. 1. Visit the official Canon website to download the latest drivers for your printer model.
   2. Install the drivers on your computer, following the on-screen instructions.

• Clear the print queue:

1. 1. Navigate to the ‘Devices & Printers section in the Control Panel on Windows.
   2. On Mac, navigate to ‘System Preferences’ and select ‘Printers & Scanners.’
   3. Locate your Canon printer, right-click (Windows) or click (Mac) on it, and choose ‘See what’s printing’ or ‘Open Print Queue.’
   4. Cancel any pending print jobs and try printing again.

• Disable the ‘Use Printer Offline’ setting:

1. 1. Navigate to the ‘Devices & Printers section in the Control Panel on Windows.
   2. On Mac, navigate to ‘System Preferences’ and select ‘Printers & Scanners.’
   3. Locate your Canon printer, right-click (Windows) or click (Mac) on it, and choose ‘See what’s printing’ or ‘Open Print Queue.’
   4. Uncheck the ‘Use Printer Offline’ or ‘Pause Printing’ option.

Following the steps outlined above, you must be able to resolve the Canon printer shows offline errors and get your printer back online.

Advanced Tips to Fix Canon Printer Offline Error:

If you have tried the above sections troubleshooting steps and your Canon printer is still showing offline, you can try the following advanced tips to resolve the issue. These methods address potential underlying problems that may cause the Canon printer showing offline error.

• Checking printer spooler settings:

1. 1. Open the Run dialog box by Press Windows key + R.
   2. Type “services.msc” and press Enter.
   3. Navigate to ‘Print Spooler’ in the list of services and double-click on it.
   4. Confirm that the ‘Startup type’ is usually ‘Automatic’ and the ‘Service status’ shows ‘Running.’ If not, click ‘Start’ to enable it.
   5. Click ‘OK’ to save the changes.

• Clearing printer spooler files:

1. 1. Press Windows key + R the run dialog box will appear on your screen.
   2. Type “services.msc” and press Enter.
   3. Navigate to ‘Print Spooler’ in the list of services, right-click on it, and select ‘Stop.’
   4. Open File Explorer & navigate to C:\Windows\System32\spool\PRINTERS. Delete all the files in the folder.
   5. Go back to the services list, right-click ‘Print Spooler,’ and select ‘Start.’

• Modifying printer status in Windows settings:

1. 1. Press the Windows key + I to Windows Settings app will be opened.
   2. Click on ‘Devices’ and then ‘Printers & Scanners.’
   3. Locate your Canon printer in the list, click on it, and select ‘Manage.’
   4. If the printer status shows ‘Offline,’ click ‘Open printer app’ or ‘Open queue’ and select the ‘Use Printer Offline’ option.

• Running the Printer troubleshooter:

1. 1. Enter the Settings app by pressing the Windows key + I.
   2. Click on ‘Update & Security,’ then select ‘Troubleshoot.’
   3. Locate and click on “Additional troubleshoot,” select the ‘Printer,’ then click ‘Run the troubleshooter.’
   4. Follow the on-screen instructions to identify and resolve any issues with your Canon printer.

By following these advanced tips, you should be able to resolve the Canon printer showing offline, allowing you to print documents seamlessly.

Conclusion:

This guide has explored various troubleshooting steps to help you fix the Canon printer offline error. These methods range from basic to advance and are designed to address the common reasons why a Canon printer says offline or displays a similar message.

To prevent the Canon printer saying offline issue from happening again, it is essential to maintain your printer by regularly updating the drivers, checking the connections, and ensuring that the printer settings are correctly configured. Additionally, keeping your computer’s operating system up to date and performing regular maintenance can help minimize communication issues between your operating system and the printer. To know more about the Canon printer and resolve any other issue related to Canon Printer, please visit our Canon Printer Support page.